Willow of London UK Reviews

At Willow of London, each item is personalised with your inscription, and returns for refund are not accepted unless the item is faulty. In such cases, it will be replaced with the same or an alternative can be chosen. Any issues with quality should be reported no later than 7 days from the date of receipt.

In terms of shipping, all items will be posted the day after manufacture through Royal Mail. UK delivery is priced at £2.90 for the first item, with each additional item charged at £1 per item. They also offer worldwide delivery for any item in the store. All orders are sent out within 2 working days of manufacture, but international orders can take a little longer. Prices start from £8.90 for the first item, with each additional item charged at £1 per item.

Please note that due to the bespoke nature of everything they produce, if anything needs to be corrected it must be done within 5 hours of the order. This includes cancellations as the automated ordering platform puts them into the production system after 5 hours and design files are created.

For any further queries, you can get in touch at sales@willowoflondon.co.uk.

"Willowoflondon.co.uk" is known for its phone cases and accessories. The company has a practice of sending their products to celebrities for promotion on social media. However, customer reviews suggest that the products often take a long time to arrive, if they arrive at all. The phone cases, which are priced at £40, are described as cheap rubber with patterns stuck on. There have been instances where customers received the wrong item and had difficulty getting a response from the company. The company's customer service has been criticized, with some customers having to resort to their banks to get refunds. In addition to phone cases, the company also sells mats, which have been described as slippery despite being sold as non-slip. The quality of these mats and the company's customer service in relation to these products have also been criticized. Overall, the company has received poor ratings and reviews from customers.

Willowoflondon.co.uk is an online store that sells various products. The price for a phone case from this store is £40. However, the quality of the products and the customer service have been criticized by customers. Some customers have reported that the phone cases are made of cheap rubber with patterns stuck on. There have also been complaints about the delivery of the products, with some customers reporting that their items took weeks to arrive, if they arrived at all. In some cases, customers received the wrong item and had difficulty getting a refund. The customer service has been described as poor, with reports of ignored messages and difficulties in getting refunds. There have also been complaints about the quality of other products, such as mats, which were described as slippery despite being sold as non-slip. The overall customer satisfaction rating for Willowoflondon.co.uk is low.